Refund And Return Policy

Thank you for choosing Hazzles.com!
We understand that sometimes things don’t work out the way you expect. If you’re not completely satisfied with your purchase, we’re here to help! Please take a moment to read through our detailed Refund & Return Policy to understand how we handle returns and refunds.

1. Returns Eligibility:

To ensure smooth processing, we ask that you return your item under the following conditions:

  • Return Period: Products can be returned within 14 days from the date of delivery. After 14 days, unfortunately, we cannot accept returns.
  • Condition of Product: To be eligible for a return, the product must be in its original condition—unused, unwashed, and with all tags and packaging intact.
  • Non-returnable Items: Some items are non-returnable, including:
    • Gift Cards
    • Downloadable products
    • Personalized or customized items
    • Items marked as “final sale”

2. How to Return an Item:

Returning an item is easy. Just follow these simple steps:

  1. Initiate the Return: Contact our customer service team at the email provided below within 14 days of receiving your product.
  2. Provide Necessary Information: Include the following details in your message:
    • Order number
    • Product name and description
    • Reason for return (optional but helps us improve)
  3. Return Authorization: Once your request is processed, we will send you a Return Authorization email, including detailed instructions on how to return your item. This may include a prepaid shipping label (for eligible returns).
  4. Pack the Item: Carefully pack the item in its original packaging (if possible) to avoid any damage during transit.
  5. Send Back the Item: Follow the return instructions provided. Depending on your location, you may need to send the item to the return address mentioned in the return authorization.

3. Refund Process:

Once we receive your returned item, we will inspect it to ensure it meets the return conditions. Here’s how the refund process works:

  • Refund Approval: If your return is approved, we will process your refund to your original payment method.
  • Refund Timeframe: Refunds may take up to 7-10 business days to appear in your account depending on your payment provider or bank.
  • Partial Refunds: In certain cases, partial refunds may be issued for items that are not returned in their original condition (e.g., damaged or missing parts).

4. Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange a product, please initiate a return for a refund and place a new order for the desired item.

5. Damaged or Defective Items:

We take great care in packaging your order, but if your product is damaged or defective upon arrival, please contact us immediately:

We will work with you to resolve the issue and may offer a replacement, return, or full refund depending on the circumstances.

6. Shipping Costs:

  • For Returns: In most cases, you will be responsible for return shipping costs unless the item was defective or damaged upon arrival.
  • For Refunds: Shipping costs are non-refundable. If you receive a refund, the original shipping fee will not be reimbursed.

7. How to Contact Us:

If you have any questions, need help with a return or refund, or have concerns about your order, we’re here to assist you. You can contact us through any of the following methods:

  • Email: admin@hazzles.com
    Please include your order number in the subject line for quicker resolution.
  • Phone: [ 03264848226 ]
  • Contact Form: For your convenience, you can also fill out our Contact Form, and our support team will respond promptly.

8. Our Commitment to Customer Satisfaction:

At Hazzles.com, we strive to provide our customers with an excellent shopping experience. We are committed to resolving any issues in a timely and efficient manner. Your satisfaction is our priority, and we will do our best to ensure that all returns and refunds are processed smoothly.

If you have any questions about our policies or need further assistance, don’t hesitate to reach out to us.

Thank you for being a valued customer of Hazzles.com